FAQs and Training
Important Dates RSS Icon

3/5/2010 - Spring Registration Ends
3/26/2010 - Winter Quarter Ends
4/5/2010 - Spring Quarter Starts
5/17/2010 - Registration for Early Fall Starts
5/21/2010 - Community Day (School Closed)
5/31/2010 - Memorial Day (School Closed)

Training Documentation and Frequently Asked Questions


Use the links below to access training and to get answers to questions that are frequently asked of our help desk: 

Blackboard


Blackboard is the learning management system we use to house our online and hybrid course content.  To learn more about Blackboard click on the Blackboard link.

See also:

  • Pronto - Instant messaging within Blackboard
  • Facebook - Connect Blackboard to Facebook to get updates about your courses
  • SmartThinking - Online tutoring available within Blackboard
  • Elluminate Live! - Online web conferencing
Downloads and Access

 
The downloads and access link contains links to online student services, online library, Adobe Acrobat Reader (PDF), Adobe Flash Player, Adobe Shockwave Player, Firefox, Java software, QuickTime Media Player, Windows Media Player, and WinZip.
 
eFolio

 
eFolio is an online portfolio/resume building website.  Use the Level I and Level II eFolio links below to get started on your online portfolio/resume today!

Level I Document - Use this document to learn how to log in, navigate, and add some of the major section you will need in your eFolio.

Level II Document - Use this document to learn how to add your resume, references, and work experiences.
 
Elluminate Live!  
Elluminate Live!  is an online web conferencing program.  It is used by students, through Blackboard, to give presentations and to participate in online office hours.  Click on the Elluminate Live! link to learn more about this great tool.
 
Email

 
As a student, you will be using Outlook Web Access to check your school email account.  Click on the appropriate link below to learn how to log in, navigate, and send an email from your account.

If you registered for classes BEFORE Monday, July 6, 2009 use the training below.  It will ONLY be available until Wednesday, December 23:

  • Legacy System - Learn how to log in, navigate and use your student email system.

If you registered for classes ON or AFTER Monday, July 6, 2009 use the training below:

  • Outlook Live System - Learn how to log in, navigate, and use your student email system.
  • SkyDrive - The SkyDrive is 25 GB of online storage space.
  • Junk Mail - Are you missing emails??  You may need to check your "Junk Email" folder
Library


Office 2007

 
On our campuses, we use Office 2007 as our primary Microsoft Office Suite.  To learn more about Office 2007 check out these links...

  • Saving - Save a document for Office 97-2003
  • What's New - What's New in Office 2007 Handout
SkillSoft

 
SkillSoft is a third party training company we partner with to provide training to students on business and technical skills.  Some of the things SkillSoft provides training on are leadership, customer service, and Microsoft programs.  Click on the SkillSoft link to learn how to log into SkillSoft and how to search for a training topic.
 
Spyware and Virus Removal


Click on the spyware and virus removal link to access links that can be used to help you protect your home computer.
 
Student Portal

 
The student portal is a website used by students to register for classes, browse a school catalog, pay school bills, access/print a degree audit and/or check grades.  Find your school below and click on the appropriate link to learn more about the this fantastic resource.
Windows XP  
On our campuses, Windows XP is our primary operating system.  Click on the Windows XP link to learn how to open and create zipped folders as well as how to find lost files.
 

If you can not find what you are looking for please fill out the help desk contact form